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Records office trims request backlog with new triage lane

The city says simple document requests are now moving through a separate review path.

Records office trims request backlog with new triage lane

The records office says it has reduced part of its request backlog by moving simple document requests into a separate triage lane.

Officials say complex privacy reviews will still take longer, but routine agenda packets and service memos should move faster.

Correction

  • Corrected on Oct 26, 2026: An earlier version said the request took 40 days. It took 46 days.
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